Terms of Use

1. About These Terms

These terms of use govern your access to and use of the Dragon Enforcement Ltd website at dragonenforcement.co.uk (the "Site"). By accessing or using the Site, you agree to be bound by these terms. If you do not agree, please do not use the Site.

Dragon Enforcement Ltd  1-2, Connaught House, Riverside Business Park, Benarth Road, Conwy LL32 8UB.

2. Use of the Site

You may use the Site for lawful purposes only. You must not:

• Use the Site in any way that breaches any applicable local, national or international law or regulation
• Use the Site to transmit unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the Site or its related systems
• Transmit any data or material that is harmful, offensive, defamatory or otherwise objectionable
• Reproduce, duplicate, copy or resell any part of the Site without our express written consent

3. Information on the Site

The content on this Site is provided for general information purposes only. It does not constitute legal advice and should not be relied upon as such. Whilst we take reasonable care to ensure the accuracy of information published on the Site, we make no warranties or representations that the content is accurate, complete or up to date.

Nothing on this Site creates a contractual relationship between Dragon Enforcement Ltd and any visitor unless a separate written agreement has been entered into.

4. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images and software, is the property of Dragon Enforcement Ltd or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute or create derivative works from any content on this Site without our prior written permission.

5. Limitation of Liability

To the fullest extent permitted by law, nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Subject to the foregoing, Dragon Enforcement Ltd shall not be liable for any loss or damage arising from your use of, or inability to use, the Site.

We do not guarantee that the Site will be available at all times or that it will be free from errors or viruses. You are responsible for ensuring that your device and software are adequately protected.

6. Third-Party Links

The Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

7. Privacy

Your use of this Site is also subject to our Privacy Policy.  Please read it carefully to understand how we collect and use your personal data.

8. Your Rights

Under UK GDPR you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restrict processing — to request that we limit how we use your data
• Right to object — to object to processing based on legitimate interests
• Right to data portability — to receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

Under current Data Protection Legislation in the UK, including the Data (Use and Access) Act 2025, you also have the right to submit a formal complaint regarding how we use, collect, store or otherwise handle your personal data. You can submit a data protection complaint using the above email address.

To help us investigate your complaint as quickly as possible, please provide the following information where available:

• Your full name, address and contact details
• The name of the creditor on whose behalf we were acting
• The specific data processing element your complaint is regarding
• A clear description of your complaint and the outcome you are seeking
• Copies of any relevant documents, letters or photographs

We will acknowledge your complaint and provide you with our full response within one calendar month after the complaint is made.

If you remain dissatisfied, you also have the right to lodge a complaint with the  Information Commissioner's Office (ICO) at www.ico.org.uk

9. Changes to These Terms

We reserve the right to amend these terms at any time. The updated version will be posted on this page with a revised date. Your continued use of the Site following any changes constitutes your acceptance of the new terms.

10. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these terms, please contact us: